outsourcing call center offshore contact center outsourcing bilingual call center OUTSOURCING CALL CENTER Whatever the size of your outsourcing contact center, Teleperformance Canada enables you to choose between 4 partnership modes depending on your objectives and your level of maturity in customer relationship management. By outsourcing call center activities, an organization can be a very effective in servicing customers in other countries, and you can find partners in those areas that know the different rules their businesses follow. It also provides accurate, efficient support to facilitate product consumption or usage increases customer satisfaction and loyalty.