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CRM CALL CENTER

Trust the partial or full outsourcing of your CRM call center programs to a market leader like Teleperformance Canada.

Because there are no ready-made solutions, we build your CRM call centre programs by understanding your needs and drawing on our own wide-ranging expertise.


The programs we devise, whether designed to intervene periodically (for example welcome calls) or continuously (e.g. integrated management of customer lifecycles), are deployed across the three areas of value creation:

  • Acquisition programs for new customers
  • Care programs for existing customers
  • Value-growth programs for existing customers.
    CVM is an approach that measures and optimizes the value of your customers by deploying CRM call center programs that are better targeted, better adapted to the expectations of your customers and, most importantly, which conform to the economic model for profitability of your company.


    Teleperformance Canada offers a roster of services and reinforces our inbound and technical support capabilities as well as its in key sectors such as ISP. Teleperformance meets their clients' CRM call center needs in all areas, and its objective is to continue to grow rapidly and offer quality service to those requiring these CRM call center services and other complementary services.

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